Finding a reliable go-to repair guy for your home or building’s air-conditioning system can be difficult, but once you find him you’ll see how it’s worth all the fuss.
In your quest for the perfect go-to AC guy, you can use a couple of tips that will help ease the process and get you the right person for your repair and maintenance needs. The following are some qualities that you should look for when shopping for an AC repair company:
- Spotless reputation
This is one of the first things you should check with any company that you’re looking to hire. If their website has a review page, read through what other clients have to say about them. Ask neighbors and friends for any recommendations, too. Word of mouth is very helpful and can be an accurate measure of a company’s track record.
- Excellent availability
What good is a company that has very limited availability? When you inquire for rates and services, don’t forget to ask about the service hours. Air-conditioning boo-boos can happen any time of the day or night, so you need to know if your AC repair guy is available after hours.
- Proper certification
Upon inquiry, try to find out if the company’s technicians are duly certified. Certifications serve as a validation of a person’s qualifications in his or her respective craft. Hiring a certified AC technician will give you an assurance that the work is done professionally, with minimal risks for mistakes and costly damage.
- Stellar communication
It’s a company’s responsibility to make sure that their policies, as well as their terms and conditions are fully understood by clients. Questions and clarifications must be attended to promptly and in a respectful and accommodating manner. If a company offers free estimate, that should be a plus! If anything is unclear, make sure you shoot an inquiry and see how the company addresses all your questions.
A repairman’s work must be under warranty, as this will protect you from any additional, unforeseen expenses after the service has been done. For example, if not too long after a repair service the AC unit goes back to its problematic state, the company must be flexible enough to offer a warranty and follow-up repair. Make sure to include this in your list of questions to ask prospective hires! You’ll be amazed at how much you can save with warranties.
Shopping for AC repair should be easy-peasy if you take an organized and informed approach. Do your research beforehand, so you won’t have to feel your way in the dark during initial interviews. Having a standard for comparison is also helpful, so you won’t have to keep going back and forth as you move along. Good luck in your search!